FAQS

 0413 247 557
hello@florres.com

 10-14 Waterloo St, Surry Hills
New South Wales, 2010

 Free standard shipping
on all orders over $25.

FAQs. General Information

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Delivery times are dependent on your selected shipping method. Please allow 2 – 5 business days (excluding holidays and weekends) for your items to process and an additional time frame of 5 – 10 business days for Australia-wide deliveries.

WHAT ARE THE FALSE EYELASHES MADE OF?

Our lashes are made of 100% premium mink hair. Our lashes are thoroughly sanitised and sterilised.

HOW MANY TIMES CAN YOU REUSE A PAIR OF FALSE EYELASHES?

Our lashes are individually handcrafted and made to last through multiple wears – 5 – 8 times on average, 8+ if well maintained. (TIP: Whenever you “undress” your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) place them back in their tray to maintain their natural shape.)

WHAT MAKES FLORRES COSMETICS PRODUCTS DIFFERENT FROM OTHER EYELASH BRANDS ON THE MARKET?
  • We are 100% Australian owned and operated business.
  • We offer high quality lashes that compliment ALL eye shapes.
  • We only use the highest quality materials for our lashes.
  • Our boxes are reusable and fit in almost all cosmetic bags and purses. Because they are reusable, our packaging is eco-friendly.